Productive Employees

Improve Your Emotional Intelligence for Greater Impact at Work

Research shows that one of the most critical factors for success at work is emotional intelligence.

Knowing when to be assertive, when to relate to someone or when to approach a challenge with logic requires you to be able to read the situation to quickly flex your approach to maximize your effectiveness.

That is the basic definition of emotional intelligence – the ability to read a situation and then be agile enough to respond appropriately in that situation.

In this MicroBurst, you will learn to be more effective at work by:
• Understanding your natural approach to social and emotional situations at work
• Flexing your approach to best meet the needs of the situation
• Identifying 1 or 2 priorities for your personal professional development