Research shows that one of the most critical factors for success at work is emotional intelligence.
Knowing when to be assertive, when to relate to someone or when to approach a challenge with logic requires you to be able to read the situation to quickly flex your approach to maximize your effectiveness.
That is the basic definition of emotional intelligence – the ability to read a situation and then be agile enough to respond appropriately in that situation.
In this MicroBurst, you will learn to be more effective at work by:
• Understanding your natural approach to social and emotional situations at work
• Flexing your approach to best meet the needs of the situation
• Identifying 1 or 2 priorities for your personal professional development